Task: Resend a Receipt from an Order
Receipts are NOT automatically sent when an order is changed or updated. A Receipt is only automatically sent if a customer places an order by themselves online. Otherwise, you will need to manually resend a Receipt/Invoice if any update or change is made, such as adding a tonnage charge. Receipts currently serve as an "invoice" in DRS. Future updates will separate these documents.
Continue to the Next Training Module: C1. Charging for Additional Items
- Related FAQ Video: How do I send a combined invoice?