14. Cancel a Test Order

Task: Cancel a Test Order.

Test orders on your account will appear in Reports > Receivables with a balance due. To ensure that these orders do not affect your reporting, ensure you know how to cancel an order when you are finished testing and playing the system by using the "Gear" icon.

For assistance, check out the following FAQ videos: 

• How do I cancel an order?
• How do I refund a payment?
• How do I give a credit card refund?

Important Note: If you took any payments on an order, then ensure you reverse the payment. Canceling an order with a payment on it will still show the payment in your Reports. Simply reverse the payment by applying a payment with a negative amount to offset it. Completing a payment and reversing it is part of the training tasks during Step 19. 

Continue to the Next Training Module: 15. Editing Order Info