FAQs Video List
- How can agents leverage knowledge to help customers?
- How can I download a PDF Invoice?
- How do I add a dry run fee?
- How do I add a PO Number to a document?
- How do I add a wait fee?
- How do I add serial numbers to my items?
- How do I add tonnage?
- How do I apply a coupon?
- How do I apply a discount?
- How do I cancel an order?
- How do I check in and check out serial numbers from the Control Panel?
- How do I create a coupon code?
- How do I create and send surveys?
- How do I do a closure? / close dates / stop orders on certain dates
- How do I edit my items? (Price, Quantity, Description, Picture, etc.)
- How do I edit the items in an order or upgrade/downgrade a dumpster?
- How do I edit the price of an item for a single customer?
- How do I get a PDF Contract?
- How do I override taxes, travel fees, etc.?
- How do I override the tonnage price or do multiple drops?
- How do I refund a payment?
- How do I reschedule a delivery?
- How do I reschedule a pickup?
- How do I schedule / charge for a move?
- How do I send a combined invoice?
- How do I send email templates or edit them?
- How do I send or re-send a receipt?
- How do I set up incomplete order alerts?
- How do I view Open Accounts that owe money? Setting up net 10, 20 and 30 accounts
- How to add a due date to documents?