The default Payment Terms on all new accounts is set to "COD" (Cash on Delivery). The Delivery Date is the "Order Start Date", which means that the "Due Date" for any order is the same as the "Order Start Date" by default. These payment terms are editable at the account level or for individual customers. Batch/Combined Invoicing is different and calculates from the "Invoice Sent Date" with more information below.
To change the payment terms for your whole account, navigate to Admin > General Config > Misc Settings and look for "Invoice Payment Terms":
Additionally, you can change the payment terms for individual customers in the Customer Relationship Manager (CRM) from within the "Billing" tab/box. Payment terms for individual clients will always override the account default.
Available Payment Terms:
A "Net30" payment term means your customer has 30 days to pay the invoice. The "Due Date" is calculated from the "Order Start Date", by default, which means the customer has 30 days from the start/delivery date to pay the invoice.
- Order Start Date is 10/02
- Payment Terms are Net10 (10 days to pay)
- Due Date is 10/12
If you would like to calculate the "Due Date" from the "Order End Date", please contact Technical Support and we can make the change for you. Here are the payment terms available:
Note: Additional "Net" options can be added through Technical Support as a feature request.
Batch Invoicing or Combined Invoicing
For more information on creating an invoice to bill multiple orders, see the following article: Creating a Batch Invoice. Batch invoices are manually created/sent and can include a single order or, more commonly, multiple orders. As Batch Invoices are sent manually, the due date is based off of the "Invoice Sent Date". Batch Invoices are always sent real time, so the payment terms would calculate from the present date.
Useful Merge Fields for Batch Invoices and Invoices for Documents
Invoice Date: [setting:current_date]
Due Date: [order:due_date]
Payment Terms: [setting:customer_payment_terms]