Technical Support, Training, and Account Assistance

Office Hours are 9am to 5pm MST

All New Accounts:

New accounts are assigned an Onboarding Specialist to guide you through the whole setup process. You can find contact information for your specialist under the "Help" tab in the Control Panel toward the bottom of the page:

If you don't know how to log in or who to contact, please call Technical Support below and we'll be happy to help!

Technical Support and Website Support:

• 512-872-1636 (Option 1) or 505-435-9731 (Option 2 for DRS Support) or email Support@dumpsterrentalsystems.com
• Create Here to Create a Support Ticket

DRS Account Billing Information:

• 512-872-1636 (Option 6) or Billing@dumpsterrentalsystems.com 

DRSPay (Credit Card/Merchant Services):

• 512-872-1636 (Option 3) or email DRSPay@dumpsterrentalsystems.com 

Additional Products and Services:

Facebook Ads, Google Ads (Pay Per Click), and SEO:

• Sales / Demo: 512-872-1636 (Option 4) or https://meetings.hubspot.com/ers-drs/marketing 
• Product Support: 512-872-1636 (Option 5) or marketing@eventrentalsystems.com or https://meetings.hubspot.com/ers-drs/marketing-support 

High Level: 

• Sales / Demo: 512-872-1636 (Option 4) or https://meetings.hubspot.com/ers-drs/marketing 
• Support: HL@eventrentalsystems.com

System Training

All system training is available through our DRS Academy online courses. You can also access them from the "Help" tab in your Control Panel. See the "System Training" page for course descriptions.

https://learn.dumpsterrentalsystems.com/

All accounts have a "Help" tab located in the top navigation bar of the Control Panel.

On the "Help" page, click "Launch" under the "Walkthrough Guides" box: