Orders will populate into the Driver App (from top-to-bottom) in the same order as on the "Delivery/Routing" screen (from left-to-right). You can change the starting time and starting location (per Driver/Truck), arrange the route, and designate landfills or transfer stations for the route.
Note: It is also recommended to have your driver record the mileage for business tax purposes and calculating vehicle depreciation.
Delivery Workflow Best Practices:
- Review customer details and internal notes for any important information.
- Optional by Business: Confirm order is paid, or take payment in the Driver App.
- Optional by Business: Confirm the contract is signed, or collect a contract signature in the Driver App.
- Drive to the job site and deliver the dumpster.
- Upload/Take photos in the Driver App of the dumpster placement. We suggest a minimum of two:
- A picture of the drop location before the dumpster is placed.
- A picture of the dumpster placement with the serial number and customer's house visible in the photo.
- Assign Serial/Tracking Number in the Driver App.
Pickup Workflow Best Practices:
- Review customer details and internal notes for any important information.
- Drive to the location for pickup.
- Inspect the dumpster for any banned materials, such as Tires, Mattresses, Freon Appliances, Hazardous Waste, dirt, concrete, etc. (This will vary by business and location)
- Upload/take photos through the Driver App of the filled dumpster and of the location after the dumpster’s removal. We recommend the following:
- A picture of the full dumpster with a visible serial number and the customer's house visible in the photo.
- A picture of the dumpster location after removal to show the state of the property.
- Drive to the landfill/transfer station and empty the dumpster.
- Optional by Business: Take photo(s) of the scale/landfill ticket.
- Enter the Total Tonnage into the Driver App.
- Optional by Business: Record additional tonnage information, such as Landfill Name, Landfill Price/Ton, Landfill Ticket Number, Refuse Type, and/or County Name.
- Deliver the dumpster to the yard.
- Return Serial/Tracking Number in the Driver App and select an appropriate status. Statuses are customizable, by business, in the Control Panel under Admin > General Config > Misc Settings.
- Yard Full - the landfill is closed and the filled dumpster is returned to the yard. It cannot be rented again until emptied.
- Yard Empty - the dumpster is empty and ready for the next job.
- Damaged - the dumpster cannot be used because of damage.
For Multiple Jobs/Dumpsters
1. Swapout (Most Efficient): Driver takes an empty dumpster (if available) to the job site, drops the new dumpster, and picks up the full dumpster on site.
2. Dump and Return: Driver heads to the job site, picks up the full dumpster, dumps it, and returns the same dumpster back to the job site.
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